We ship all orders exclusively through TCS Courier Service, our trusted logistics partner. TCS is one of the largest and most reliable logistics organizations in Pakistan, known for its fast and secure nationwide delivery network.

By partnering with TCS, we ensure that your orders are delivered safely, efficiently, and on time — no matter where you are in Pakistan. TCS also stands out for its strong commitment to social responsibility, continuously working on initiatives that help and support underprivileged communities.

With TCS as our shipping partner, you can expect professional handling, real-time tracking, and dependable service from dispatch to delivery.

We accept various payment methods, including credit/debit card, Jazzcash/Easypesa, Cash on delivery and other secure online payment gateways. You can choose your preferred payment option during the checkout process.

We offer a hassle-free return policy within 30 days from the date of delivery. If you are unsatisfied with your purchase, you can initiate a return or exchange following the guidelines outlined on our Returns page.

You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.

🔁 Returns & Exchange Policy

At Kora Textiles, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return or exchange by following the steps below:

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  Please return the product along with a copy of the original invoice and clearly mention the reason for return.
  
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  Items must be sent through a traceable courier service or registered post at the customer’s own expense.
  
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  In case of an exchange, an exchange voucher equal to the item’s invoice value will be issued.
  
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  Delivery charges are non-refundable.
  
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  Refunds will be processed within 3 working days after the returned item is received and inspected.
  

📦 Return Address:

Returns Department – Kora Textiles

9D Commercial, Architects & Engineers Housing Society, Lahore

📞 Call / WhatsApp: 0300-1199205

🕙 Customer Support Hours: 10:00 AM – 6:00 PM (Monday to Sunday)